State Farm® Insurance Agent Hank Gerdes

"Great Customer Service! A big thank you to Magnolia she’s always made it so easy for when it comes to auto and life insurance benefits!"

"Allison provided a very detailed review of my insurance coverage and made several good suggestions. Highly recommended."

"I've had the best experience with them. Alana was a delight and very helpful. Thank you for all your help."

"Mike Burns is our agent. Has been our agent since February and I have nothing but good things to say. I called about a concern I had and Mike was able to get a lot done in such a short period of time! If you are looking for new insurance you should really look into Hank Gerdes - State Farm in Buda. You will not be disappointed 😀"

"Like so many people, 2024 May 9th we were slammed by hail. So much damage, it was a bit overwhelming. State Farm and specifically Alana Harrison have been so much help. Alana always calls back, always does what she says, and is always a real pro. We are pretty much back to normal and we could not have done it without her help. Good job State Farm and Hank Gerdes for having such good people in place to help."

"The Hank Gerdes - State Farm Insurance group has been a pleasure to work with! My calls are answered right away and the team will help you with your question. If they aren't able to answer, they actually return your call. That's not common in customer service these days. Then, I was contacted about a month after signing on with State Farm to see if I had any questions. Imagine that! The office people are professional and welcoming. I've had many insurance companies in my life and so far, I am very happy with State Farm and the Hank Gerdes group. Thank you to Parker, Alana, and Hank!"

"A work truck had an unsecured load that fell and damaged my vehicle. Their insurer was SF too which turned out to be a good thing. The other party was dragging their feet, and ended up fabricating a different story to avoid fault. Alana helped me through the process, including contacting the other party to speed up the claims process, and kept me up to date. SF corporate was able to see that the photos and my description of the incident aligned, and took care of my repairs promptly."

"I came in to discuss my coverage in detail with Alena and she was very helpful, knowledgeable, and spent a lot of time with me. She really helped me understand the coverage better, and we made a couple small adjustments. Alena was great!"

"Alana provided such an amazing customer service and was in contact with me, an issue I had been dealing for more than half a year she resolved right away! Thank you so much"

"Was very helpful and was able to assist with all my questions!"

"Great timely service! Very personable agent."

"Absolutely amazing and quick help! Thank you so much for your fast support!"

"I’ve had the pleasure of working with the folks from Hank Gerdes for multiple years. Everyone from Magnolia to Parker have done a phenomenal job as my insurance company and I would recommend them to anyone from Family, friend, foe, and or stranger. They really go above & beyond. In a troubling times, they are the consistent, reliable partners you need. Thank y’all & God Bless! 🙏🏽✌🏽❤️✝️"

"This is one of the few offices that you can speak with person in the office. They are always very helpful and don't mind taking the time to answer any questions I may have. Thank you for your great customer service."

"Magnolia and all of the staff have always been very courteous and helpful. Great service and good rates. I definitely recommend them for any of your insurance needs."

"Very helpful"

"Great customer service. Thank you."

"Alana H. Is amazing to work with."

"Alana has been incredibly helpful with setting me up with a renter's policiy and auto insurance. I would highly recommend working with her at Hank Gerdes- State Farm Insurance."

"I am relatively new to St Farm, but needed their help today. I did not have to go through a barrage of “press 1”, “press 2” for something else. I the phone was answered by someone and that someone helped me obtain what I needed spot on."

"Friendly people!! Helpful to find the right coverage for you!!"

"Provided great service. Shannara Combs-Waits was so nice to work with and provided great advice, policy building, and attentive step-by-step help. Thanks y'all"

"Everyone at State Farm was very helpful! Especially Alana she made everything so easy."

"Great Service, very friendly people!!"

"I've been a customer for several years and was up for renewal. Recent premium increases made me head to the office and adjust our policies. I received EXCELLENT customer service from Parker. He immediately listened and understood my concern and worked with me patiently to adjust the policy to exactly what I wanted. He also advised me on what to lookout for in the competitors quotes and what to ask. That helped me evaluate fairly and effectively. When I called in for ANOTHER question, Parker was busy; so Andrew stepped in and helped. Both agents spoke from the same knowledge and were consistent in their recommendations (good training and experience). I highly recommend Hank Gerdes State Farm group. They will be honest and take good care of your insurance needs!"