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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katragada Aditya

March 7, 2025

5  out of  5
rating by Katragada Aditya
"Awesome service from this team. They are very responsive and attentive and we have been with them for a few years now. Allison recently did a yearly check on my policies recently to ensure everything was on track and provided options to improve coverage and very useful information regarding long term finances."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joe Barclay

February 21, 2025

5  out of  5
rating by Joe Barclay
"I highly recommend the team at HG State Farm-especially Ms Magnolia. She is ON THE BALL. Always super responsive, easy to get a hold of them and the auto rates were the best I found Thanks for all your help"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brenda J Herrera

February 20, 2025

5  out of  5
rating by Brenda J Herrera
"Love working with MAGNOLIA she’s been so helpful with all my insurance stuff. I appreciate her so much !! She’s the best whatever I need she’s always there to help. Perfect person to go to when looking for insurance !!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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clarence hopf

January 31, 2025

5  out of  5
rating by clarence hopf
"Had review this afternoon on insurance policies with Parker from State Farm and it went very well. It was a really good thorough annual review and discussion about our policies. Thanks"
We responded:
"Thanks for sharing your experience with Parker. Policy reviews are very important! Thanks "
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Nicolas Gonzalez

January 24, 2025

5  out of  5
rating by Nicolas Gonzalez
"Great service, they always call to check if everything is up and running correctly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nick Thomas

January 17, 2025

5  out of  5
rating by Nick Thomas
"Parker is fantastic to work with. He has been extremely responsive when I have needed something. Which is rare because he typically is proactively reaching out to help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa Merwin

January 17, 2025

5  out of  5
rating by Lisa Merwin
"This group really understands quality customer service. They supported me every step of the way and the claims group were just as fabulous. They helped ease the pain of a total loss with their genuine sympathy and expertise. I know someone who had a total loss the same week as I did, and I felt bad they didn't have the kind of experience that I had. Seriously, if you're shopping around get in touch with SF's Hank Gerdes branch. You will never be disappointed."
We responded:
"Lisa, Thanks for sharing your personal experience with my team. We value your response and taking the time to share. Thanks again! Hank "
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Mont Hasie

January 9, 2025

5  out of  5
rating by Mont Hasie
"Incredible service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sylvia Galvan

January 8, 2025

5  out of  5
rating by Sylvia Galvan
"Had a great experience talking to Landra over the phone. She was very sweet, helpful, attentive and informative! Made sure I got the answers I needed and cared about my concerns. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nizar Akrim

December 24, 2024

5  out of  5
rating by Nizar Akrim
"Amazing, fast and professional team"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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A P (SilverSpark)

December 18, 2024

5  out of  5
rating by A P (SilverSpark)
"I’ve had the pleasure of working with the folks from Hank Gerdes for multiple years. Everyone from Magnolia to Parker have done a phenomenal job as my insurance company and I would recommend them to anyone from Family, friend, foe, and or stranger. They really go above & beyond. In a troubling times, they are the consistent, reliable partners you need. Thank y’all & God Bless! 🙏🏽✌🏽❤️✝️"
We responded:
"Wow!!! What a wonderful review. We appreciate you sharing. "
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Jodi Ruonavar

December 16, 2024

5  out of  5
rating by Jodi Ruonavar
"Hank Gerdes has a top notch staff! They have compassion and understanding when you call the office. I had searched for insurance when my mom passed. Hank and his staff made me feel like I was coming home. I wish them all the success and I refer them every chance I can. Happy Holidays proud to be covered by State Farm."
We responded:
"Jodi, Thanks so much for sharing your experience with my team. We are here to help protect our clients from the unexpected. Thanks again, Hank"
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cassie gray

December 13, 2024

5  out of  5
rating by cassie gray
"I called expecting to be on hold with another insurance agency but to my surprise a real person picked up and talked me through everything! The lady who helped me, Landra, took me through the whole process and before I knew it she had provided me a quote for car, auto, and life insurance. It was really nice to not be on hold and to have someone answer my questions and take the time to actually take care of my insurance needs! Thank you State Farm and Landra!"
We responded:
"Thanks for the 5 star review and sharing your experience with Landra. We are here to help! Thanks"
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Ruby Castillo

December 12, 2024

5  out of  5
rating by Ruby Castillo
"Sophia was so nice and answered all my questions for me and made sure I got all possible discounts. Really great office!!"
We responded:
"Thanks for the 5 star review!"
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Ralph Padron

December 12, 2024

5  out of  5
rating by Ralph Padron
"Did a really great job of answering my questions. I would've of given her a 10 star. Once again thank you for your help."
We responded:
"Thanks and we love getting those 5 star reviews! Thanks for sharing. "
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TheOfficialKris

December 10, 2024

5  out of  5
rating by TheOfficialKris
"Like a good neighbor, need i say more. But seriously 5/5 super helpful had some mix ups with my info quickly and easily resolved would recommend"
We responded:
"Thanks for sharing and the 5 star review! We are here to help! "
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Angie Torres

December 10, 2024

5  out of  5
rating by Angie Torres
"She was quick sending my insurance card. Thank you so much"
We responded:
"No problem if you ever need another:) We can email, mail, or print one here in office for you. Thanks for the 5 star review. "
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Rhonda Whatley

November 1, 2024

5  out of  5
rating by Rhonda Whatley
"Best customer service!"
We responded:
"Wow!!! Thanks for the 5 star review! "
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Rosa Ochoa

October 3, 2024

5  out of  5
rating by Rosa Ochoa
"Great Customer Service! A big thank you to Magnolia she’s always made it so easy for when it comes to auto and life insurance benefits!"
We responded:
"Rosa, Thanks for sharing your experience with Magnolia! She is amazing! Our team works hard for our clients everyday to protect you from the unexpected. Have a great day and thanks for the review!"
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jay vogel

October 2, 2024

5  out of  5
rating by jay vogel
"Allison provided a very detailed review of my insurance coverage and made several good suggestions. Highly recommended."
We responded:
"Jay, Thanks for sharing how we do insurance reviews. We are here to help when we start your policies and also along the way through all the different stages of life. Thanks for taking advantage of our insurance review process and sharing your experience. Have a great day! "
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Lorena Klenert

August 29, 2024

5  out of  5
rating by Lorena Klenert
"I've had the best experience with them. Alana was a delight and very helpful. Thank you for all your help."
We responded:
"Thanks for sharing your experience with Alana! Thanks for the 5 star review."
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Elsa Saldivar

August 27, 2024

5  out of  5
rating by Elsa Saldivar
"Mike Burns is our agent. Has been our agent since February and I have nothing but good things to say. I called about a concern I had and Mike was able to get a lot done in such a short period of time! If you are looking for new insurance you should really look into Hank Gerdes - State Farm in Buda. You will not be disappointed 😀"
We responded:
"Thanks for sharing your experience with our team and Mike! Thanks for the 5 star review!"
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Doug McIntire

August 15, 2024

5  out of  5
rating by Doug McIntire
"Like so many people, 2024 May 9th we were slammed by hail. So much damage, it was a bit overwhelming. State Farm and specifically Alana Harrison have been so much help. Alana always calls back, always does what she says, and is always a real pro. We are pretty much back to normal and we could not have done it without her help. Good job State Farm and Hank Gerdes for having such good people in place to help."
We responded:
"Thanks for sharing your experience with our team! We work hard for you to make sure we help you through the unexpected. Thanks for the 5 stars!"
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Lala B

August 9, 2024

5  out of  5
rating by Lala B
"The Hank Gerdes - State Farm Insurance group has been a pleasure to work with! My calls are answered right away and the team will help you with your question. If they aren't able to answer, they actually return your call. That's not common in customer service these days. Then, I was contacted about a month after signing on with State Farm to see if I had any questions. Imagine that! The office people are professional and welcoming. I've had many insurance companies in my life and so far, I am very happy with State Farm and the Hank Gerdes group. Thank you to Parker, Alana, and Hank!"
We responded:
"Thanks for sharing your experience! We value your feedback. "
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Jason Cole

June 28, 2024

5  out of  5
rating by Jason Cole
"A work truck had an unsecured load that fell and damaged my vehicle. Their insurer was SF too which turned out to be a good thing. The other party was dragging their feet, and ended up fabricating a different story to avoid fault. Alana helped me through the process, including contacting the other party to speed up the claims process, and kept me up to date. SF corporate was able to see that the photos and my description of the incident aligned, and took care of my repairs promptly."
We responded:
"Jason, Thanks for sharing your claims experience and how Alana helped you out. Our team is here for you from starting a policy through your tenure with our company. Thanks for your business and taking the time for the review."